▪ Sustainability

Sustainability Index

Sustainability Index expresses, in the range [0,100], a qualitative and quantitative evaluation of sustainability efforts, where:

• 0: indicates the worst evaluation of sustainability performance.
• 100: indicates the best evaluation of sustainability performance.

Sustainability Index is a framework of 4 pillars described below.

Social Cultural Pillar

Social Cultural Pillar evaluates, in the range [0,100], the social-cultural well-being, where:

• 0: indicates the lowest degree of social-cultural well-being.
• 100: indicates the maximum degree of social-cultural well-being.

Social Cultural Pillar is a framework of 4 indexes described below.

Cultural Index

Cultural Index evaluates, in the range [0,100], the presence and quality of cultural POIs, where:

• 0: indicates the lowest degree of cultural well-being.
• 100: indicates the maximum degree of cultural well-being.

Urban Green Index

Urban Green Index evaluates, in the range [0,100], the presence and quality of urban parks, where:

• 0: indicates the lowest degree of urban green.
• 100: indicates the maximum degree of urban green.

Public Transportation Index

Public Transportation Index evaluates, in the range [0,100], the presence and quality of POIs related to public transportation systems, where:

• 0: indicates the lowest degree of public transportation.
• 100: indicates the maximum degree of public transportation.

Inclusivity Index

Inclusivity Index evaluates, in the range [0,100], the level of openness, respect, and attentiveness to diversity, where:

• 0: indicates the lowest degree of inclusivity.
• 100: indicates the maximum degree of inclusivity.

Destination Management Pillar

Destination Management Pillar evaluates, in the range [0,100], the perception, confidence and success, where:

• 0: indicates the lowest degree of perception, confidence, and success.
• 100: indicates the maximum degree of perception, confidence, and success.

Social Cultural Pillar is a framework of 3 indexes described below.

Sentiment Index

Sentiment Index evaluates, in the range [0,100], the level of satisfaction expressed online by users, where:

• 0: indicates the lowest degree of satisfaction.
• 100: indicates the maximum degree of satisfaction.

Travel Barometer Index

Travel Barometer Index evaluates, in the range [0,100], the well-being of the tourism industry, where:

• 0: indicates the lowest degree of well-being of the tourism industry.
• 100: indicates the maximum degree of well-being of the tourism industry.

Seasonal Balance Index

Seasonal Balance Index expresses, in the range [0,100], a quantitative degree of contents variation between different periods of the year, where:

• 0: indicates the minimum seasonality balance, therefore the maximum variation of contents between different periods of the year.
• 100: indicates the maximum seasonality balance, therefore the minimum variation of contents between different periods of the year.

Overtourism Pillar

Overtourism Pillar evaluates, in the range [0,100], the negative impacts of overtourism, where:

• 0: indicates the worst value, therefore the maximum degree of negative impacts of overtourism.
• 100: indicates the best value, therefore the minimum degree of negative impacts of overtourism.

Overtourism Pillar is a framework of 3 indexes described below.

Tourism Pressure Index

Tourism Pressure Index evaluates, in the range [0,100], the impact of tourism on the host community, where:

• 0: indicates the worst value, therefore the maximum tourist flow pressure on the host community.
• 100: indicates the best value, therefore the minimum tourist flow pressure on the host community.

Tourism Supply Pressure Index

Tourism Supply Pressure Index evaluates, in the range [0,100], the impact of tourism offer on the host community, where:

• 0: indicates the worst value, therefore the maximum tourist supply pressure on the host community.
• 100: indicates the best value, therefore the minimum tourist supply pressure on the host community.

OTA Intermediary Index

OTA Intermediary Index evaluates, in the range [0,100], the level of intermediation by online travel agencies, where:

• 0: indicates the worst value, therefore the maximum level of OTA intermediation.
• 100: indicates the best value, therefore the minimum level of OTA intermediation.

Environmental Pillar

Environmental Pillar evaluates, in the range [0,100], the environmental sustainability, where:

• 0: indicates the lowest degree of environmental sustainability.
• 100: indicates the maximum degree of environmental sustainability.

Environmental Pillar is a framework of 2 indexes described below.

Nature Coverage Index

Nature Coverage Index evaluates, in the range [0,100], the presence and extent of natural elements, where:

• 0: indicates the lowest presence of natural environments.
• 100: indicates the maximum presence of natural environments.

Air Quality Index

Air Quality Index evaluates, in the range [0,100], the air quality, where:

• 0: indicates the lowest degree of air quality.
• 100: indicates the maximum degree of air quality.